FAQ for Beiersdorf Learning Loop 1
Getting started
How should I talk to these AI sparring partners? What works best?
You'll likely be surprised by how natural and insightful these conversations can be. Here are some tips:> Just be yourself. Talk naturally, like you would with a trusted advisor. Don't worry about typos or perfect phrasing—your sparring partner will match your communication style.> Be direct about what you want. Need clearer explanations? Want shorter answers? Want to change direction? Just say so. And remember, good sparring involves push-back—don't hesitate to disagree or challenge your partner's perspective.> Use your preferred language. Whether it's German, Spanish, or another language, your sparring partner will adapt. (We're actively testing this feature and welcome your feedback on how it works for you.)> Remember they're continuously learning. While these partners are remarkably capable, they can make mistakes or bypass their training guidelines. For important decisions, verify key information.
How can I get the most value from these sparring sessions?
Start with clear intentions but stay open to exploration. Your sparring partner can help you:
> Think through complex challenges
> Explore new perspectives on leadership situations
> Practice difficult conversations
> Connect your actions to Beiersdorf's values and #BtheLead leadership standards
> Develop specific action plans
Best results come from being candid about your challenges while remaining focused on practical applications.
Usage
Can I use Spar With Me on my phone?
Yes! While there's no separate app, the mobile version works great. For quick access:
Android:
1. Open in your browser
2. Tap the three dots (⋮) in the upper-right
3. Select "Add to Home screen"
iPhone:
1. Open in Safari
2. Tap the share icon (⬆️)
3. Choose "Add to Home Screen"
What kinds of files can I share during our conversations?
You can upload:
> Most PDFs (e.g., LCP 360, BRITE Assessment, etc.)
> Word documents
> Excel files
> CSV, HTML, and TXT filesTwo important points:
> For TeamSpark users: Due to its graphic design, a full BRITE report PDF is a huge file. With so much to process, AI sometimes makes mistakes reading it. That's why we have provided to TeamSpark users simplified versions of the BRITE report that contain all of the data--with nothing extra.
>While your chats are processed through European data centers in compliance with GDPR, it's good practice to remove confidential or identifying information. Share only what you would share with a trusted human coach.
Will my sparring partner remember our previous conversations?
For the current pilot, continue the same chat when you want to build on earlier discussions.* Here's a helpful tip: Use the star icon (hover over the chat in your history) to mark important conversations as favorites, keeping them easily accessible.Looking ahead: We're developing enhanced capabilities that will allow these sparring partners to maintain even more comprehensive awareness of your ongoing leadership journey and development goals.
Troubleshooting
What if something's not working right?
Try these steps first:
1. Refresh your browser
2. Start a new chat
3. Clear your browser cacheStill having issues? Contact [email protected] or [email protected] for prompt support.
Boundaries & Privacy
What topics should I avoid discussing?
Your input is NOT used to "train" the underlying AI models. But avoid sharing confidential information about specific colleagues or any sensitive business information you would not share with an external human coach.And while your sparring partners are highly capable of deep dialogue, pleased remember they are designed for leadership coaching, not therapy.
About the technology
What powers these sparring partners?
We've carefully selected leading AI models, primarily working with Anthropic's Claude, which has consistently demonstrated superior capabilities for leadership development. We also leverage other advanced models where appropriate to ensure the best experience for specific use cases.
What do these sparring partners know about Beiersdorf?
Through our platform’s carefully curated Knowledge Base, our sparring partners understand, and have been trained on, Beiersdorf's aspiration, high-level strategy, core values, and leadership standards (#BtheLead). Other insights about Beiersdorf shared by your sparring partners likely reflect the vast knowledge of the underlying AI model.
Providing feedback as a pilot participant
Can I share feedback about my experience now—before the pilot concludes?
Yes, please! In fact, we're counting on it. Share your feedback on this Miro board. You can also see what your fellow test users are saying.